Your studio is meant to be an oasis from life, but what if that oasis stinks?
While your main source of cleanliness might be “karma yogis,” there are pros and cons to trading services. Things don’t always meet your standards or aren’t done the same way. Perhaps you’ve been doing this for three years and are ready to hire a cleaning company.
But where do you start?
There are plenty of questions to ask when evaluating a cleaning company. Here are five to help you get started in your search for the perfect one:
1. How long has the company been in business?
About one half of small businesses survive their first five years. If a cleaning company has been around for several years, chances are they’ve done something right. Start-ups can be great — and cheap — but looking for an established company can be beneficial. They will have clear checklists and a solid training program, both of which you should inquire about. Plus, they probably have systems in place to get the cleaning done quickly — and thus, at less cost to you.
2. If you’re not happy with their cleaning, then what?
It’s a good question to ask before it actually happens. Find out what their policy is with unhappy customers. Do you get money back? A percentage off the next clean? Look for services that will send someone back to fix the problem straight away. It’s good to also take note of the contract you sign. If it’s a yearly contract and you’re not happy with the cleaning in the first three months, you might be stuck. Look for monthly contracts or even companies with trial periods.
3. Do they have insurance?
Whether something gets broken in your studio, or a worker gets hurt cleaning at your studio, make sure they have coverage. You don’t what to be liable for a cleaning staff person who gets injured on your property.
4. Who provides the cleaning supplies?
Do you or will the company bring their own? If the company does, make sure to ask about the products. Especially if you’re an eco-friendly studio, it would be good to ask if the company uses sustainable products. But companies who use their own products are familiar with them and know how to best use them. Plus, it saves you money in the long run if they self-supply.
5. Do they have any references?
Cleaning companies who’ve done a good job elsewhere will have clients they can refer you to. Even better, if they have other studios they clean for, you can hear about their work from another owner. Just make sure to verify their references.
Yes, cleaning companies are an added expense. But, once you find the perfect one, you just might never go back to trading cleaning services for memberships.