Parking lots can be stressful.
Trying to find a parking spot, someone stealing your spot and avoiding cars as you walk back to yours are some daily annoyances we go through. Parking lots are stressful enough — and adding on uneven surfaces, unlit lots and the risk of break-ins can all cause your clients to face preventable stress.
“The biggest issue for any studio business with their parking lot is maintenance,” said Jennifer Urmston Lowe, national accounts manager for Sports and Fitness Insurance Corporation. “Is the parking lot properly maintained? The surface should be smooth to prevent slips and falls, and any ice or snow should be treated to prevent slips and falls.”
Urmston Lowe said to report maintenance issues immediately to your landlord so that repairs can be made as soon as possible. Follow-up with them until the repair requests are met.
“If the lease requires the studio owner to maintain the parking lots, then repairing pot holes and cracks in a timely fashion is important,” she said. “As well as promptly scheduling for a service to clean off snow and ice during times of inclement weather.”
Regardless of who is responsible for maintenance, you should always keep documentation of asking the landlord to perform maintenance or of maintenance that the studio performs itself.
Another major concern for parking lot safety is the risk of car break-ins.
Urmston Lowe recommends making sure studio parking lots are properly lit to keep clients safe as they come and go from their cars, and to keep their cars safe from being hit or broken into.
If a break-in does occur, Urmston Lowe said it needs to be reported to both the police and the landlord. “Depending on the language in the lease, the break in could result in a claim being made against the general liability policy of the studio or the landlord, or both,” she explained. “The police report is needed to file a claim.”
To help lower the chance of break-ins at your studio’s parking lot, you can put up signs that ask members not to leave valuables in their cars if you own the lot. If you lease the space, then you can ask your landlord to do so, or put the signs up inside the studio to be visible as clients come and go.
Urmston Lowe’s final piece of advice is to have security cameras around your studio’s lot. “Having security cameras on the parking lot is the best way to keep clients and their property safe,” said Urmston Lowe. “If your security system does film the parking lot, keep 90 days of recordings at all times.”